By using UMAPC, customers agree to provide accurate order and delivery information. Orders are subject to availability and confirmation. Prices and specifications may change without notice. Product warranties are governed by the applicable manufacturer terms.
UMA Enterprise
Phone: +91 70437 09888
Email: sales@umaenterprise.co.in
Address: 612, Elite Magnum, Opp Solaris School, Sola Road, Ahmedabad - 380061
Website: https://umapc.com
We currently do not offer exchanges based on personal preference, such as changing to another model, colour, specification or configuration after delivery.
If an eligible product is defective, damaged, incorrect or DOA, we will provide a replacement with the same model/configuration, subject to verification and availability.
If you wish to purchase a different model, please contact us before your existing order is dispatched.
Products sold through our website are covered by the applicable manufacturer's warranty, wherever provided by the manufacturer.
Warranty period and coverage may differ depending on the product, brand and model.
After the initial 2-day replacement period, manufacturing defects will generally be handled through the respective manufacturer's authorised service centre according to the manufacturer's warranty terms.
Warranty normally does not cover:
The manufacturer's warranty terms will take precedence for warranty service.
Software licences, activation keys, subscriptions and other digital products are generally non-returnable and non-refundable once the licence/key has been delivered, disclosed, activated or redeemed, except where the supplied product is invalid, incorrect, defective or a refund/replacement is otherwise required under applicable law.
Before purchasing software, customers should check:
System requirements • Operating system compatibility • Licence duration • Number of users/devices • Software edition/version
We are not responsible for incompatibility where the customer purchased the wrong software despite the correct requirements being displayed on the product page.
We accept payment through the payment methods displayed during checkout, which may include:
UPI • Credit Card • Debit Card • Net Banking • EMI • Bank Transfer • COD, depending on availability.
All prepaid orders are processed only after successful payment confirmation.
For high-value orders, we may contact the customer for additional verification before dispatch.
All prices displayed on our website will state whether applicable taxes are included. A GST invoice will be provided as applicable.
Customers requiring a GST invoice should provide the correct GSTIN, business name and billing details at the time of placing an order.
We make every effort to keep product prices, specifications and availability accurate.
However, prices and stock availability may change without prior notice.
In case of an obvious pricing, technical or listing error, we may cancel the affected order before fulfilment. If payment has already been collected for an order that we cancel, a full refund will be issued.
Product images shown on our website are for reference purposes.
Actual colour, packaging or appearance may vary slightly due to manufacturer updates, regional variations or display settings.
Specifications may also vary between different configurations of the same model.
Customers should carefully check the model number, processor, RAM, storage, graphics, operating system and other specifications before placing an order.
If there is a material difference between the product supplied and the product ordered/advertised, please contact us.
For order, delivery, replacement, refund or warranty-related assistance, please contact:
UMA Enterprise
Email: sales@umaenterprise.co.in
Phone/WhatsApp: +91 70437 09888
Business Address: 612, Elite Magnum, Opp Solaris School, Sola Road, Ahmedabad - 380061
Support Hours: 11 AM – 6 PM
For consumer grievances:
Grievance Officer: UMA Enterprise Support Team
Email: sales@umaenterprise.co.in
Contact: +91 70437 09888
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